Travel Training dramatically enhances social services by empowering individuals with disabilities, older adults, and low-income residents to navigate public transportation safely and independently. By providing hands-on, personalized instruction on how to use fixed-route buses and trains, these programs directly strengthen the core goals of case management, youth transition planning, and community inclusion. Shifting clients to fixed-route public transit slashes paratransit and private...

It all started with a simple question from a travel trainee who was learning to navigate the world again after developing a visual...