Navigating NYC Transit Like A Pro

If you’ve ever ridden the New York City subway or bus, you know it’s more than just a commute—it’s an experience. With millions of riders every day, navigating these systems requires a bit of patience and a solid understanding some unwritten rules. Here are some tips for keeping your trip smooth and successful.

Stand to the Right, Walk to the Left

On escalators, stairs, and even platforms: if you’re standing, stay to the right. Leave the left side open for those in a rush. Locals are pretty direct about their disdain for those who stand to the left. You may get a solid tap on the back, hear someone yell “Ride side” or get some serious side-eye if you're holding up the flow of foot traffic.

Let People Off First

Before charging onto a train or bus, let others get off. Stepping aside helps everyone get on and off quicker and easier.

Don’t Hog the Pole

That pole in the center of the subway car? It’s not yours alone. Hold it with one hand—no leaning, hugging, or full-body draping.

Take Your Backpack Off, Please

Take off your backpack during busy hours. In a crowded subway, your backpack can take up extra space, potentially hitting or bumping into others and be uncomfortable for both you and people around you.

Need Directions- Head to the Conductors Board

Unfortunately, most NYC subway stations no longer have station agents available to ask for directions. Instead, head to the conductor's board— a black-and-white striped board typically located in the center of the station. This board indicates where the conductor will stop once the train arrives. After the train stops, the conductor can assist with passenger questions in navigating to the correct train.

Give Up Your Seat (If You Can)

NYC often gets a bad reputation for being rude, but in reality, it’s home to some of the friendliest people in the world. Keep that positive energy flowing by offering your seat to people with disabilities, parents with small children, or anyone who may benefit from sitting down.

And Finally

If you’re visiting, great! We love that you’re here. But please don’t stop in the middle of the platform or doorway to check your map. Step aside, say excuse me and remember that our public transit is a shared space; a little awareness goes a long way.